Excellent Products, excellent services. This has been a nice experience to deal with Softech Microsystems
I.T Executive
Fortune Securities (Ltd.)
It is such a pleasure working with Softech Microsystems, I would highly recommend them and their team.
Abdul Wahab
NIM
We have always find Softech’s support department very helpful in every regard specially with the support of Cyberoam.
Sr. System Administrator
Martin Dow Limited
Working with Softech related to PABX installation is good, I have found timely support from your support team.
Network Administrator
DP World Pakistan
Quality of Products is Excellent. . Dynamic and growth oriented organization that provides opportunity for personal growth development, and Best supporter for clients.
Assistant Manager Administration
Bari Textile Mills Pvt (Ltd.)
I have liked your products because they are reliable. We are satisfied with your previous services & hope you will improve it further more. Softech Microsystems is our partner for improving our quality.
Manager Admin.
Akbar Public School
We have purchased PABX Systems in various capacities for our Offices and Branches, as well as Voice Recording Machines, Since 2002. We have found the Products to be Excellent. The After Sales services provided to us for our purchases from them is good. We are Satisfied by the Softech Microsystems, and we deal with them are satisfactory.
Manager Communication
Bank Al Habib Limited
Effective, Reliable, Durable and excellent quality. Everytime prompt response against of any new demand or query. Softech MIcrosystem has a bunch of skilled and dedicated persons which will take this company on the highest level of success.
Assistant Manager IT Procurement
Tameer Micro Finance Bank
We are using Asravoice Phone Call recording system by Softech. Easy to use, excellent customizing feature, easy to take a backup and excellent option to recover data. Satisfactory service level especially at the time of incident and disaster. Comfortable persons with customer care oriented behavior and excellent response with efficient manner.
Information System & I.T Division
Pearl Securities Limited
We have purchsed AutoMate (IVR System) & Aristel AV-20 (Digital PABX) From Softech Microsystems, It is working well uptil now. The Services and the response to our queries have been always prompt. We have been working with Softech for 3 years almost and very satisfied with it.
Customer Relationship Manager
Bayer Pakistan Private Ltd
We are experiencing a quality service from Softech Microsystems because of their quick response either technical or non-technical problems. We are using Aristel Digital ISDN VoIP PABX system of Softech and found its good quality product because of its customization. We are hoping a good and long connection with Softech Microsystems.
IT Executive
All Pakistan Newspapers Society
We have been using Softech Infinity voice recording system since last 2 year and I am highly satisfied with this product and Softech support. Satisfied with response time technical skills of Softech team. Excellent product, Reliable and I am highly satisfied with this product and Softech team specially Business Unit Head and its Team.
System Administrator
KASB Securities Ltd
We are using AV-96 Digital VOIP PBX, and it is working fine. Softech After Sales Services are quite satisfactory. This has been a nice experience to deal with Softech Microsystems !!!
Manager IT
Rasul Group of Companies (Bakeparlor)
Highest praise I can give is to recommend your services. Good people, collaborative, understand our pain points and are an extension of our technical support team.
Muhammad Irfan Habib
Pak Brunei Investment Company Limited.
Working with such an established brand as VLS has been a fantastic experience. In addition to producing top quality adverts for the publication on a consistent basis, VLS also provides a perfect match for the brand identity requirements of the voice recroding solution. On top of this, the feedback that we receive from clients on the products and services VLS offer is always positive. It goes without saying that we look forward to continuing an excellent work relationship with them. Softech has such a versatile team available, I think I have finally found a team that can teach me things on the level I am looking for. I find it so incredible that I am able to purchase mentoring hours from Softech Microsystems and use them in the ways that we are using them.
Asim Hussnain
Faysal Bank
I’ve worked with your product now for many years, and I’ve never worked with a recording solution or technology which is as simple to use and just runs year after year. VLS reliability, cross platform support, and incredibile functionality amaze me. Softech Microsystems give its very best support than any company that I‘ve ever dealt with. I am truly amazed at how quickly you always respond to questions that we have. You seem to be waiting there just to answer our questions. Your wonderful service is what any company should strive towards… and you can quote me on that. Your company ‘Softech Microsystems’ as a group defines what a software company should be. I rant and joam praises towards your product to anyone who will listen.
IT Head
Saudi Pak International
At Barret Hodgson We are using Advantage CPABX 2000, Aristel AV-256 and Tellular Devices by Softech Microsystems. Softech has been providing Products and Services to Barret Hodgson since 1995, We have invested Heavily in Softech products and rely upon them for our Daily telecom needs. Softech has since become A Standard in our Organization due to the Quality of their Products. We are Greatly satisfied with the products we are using. Since 1995, Softech has been providing exemplary After sales Support for all its products in use at Barrette Hodgson. Softech has been supporting Computerized PABX since 1995, which is an Example of their commitment and reliability in After Sales Service. We are fully satisfied with the services of M/s Softech Microsystems. They have always taken prompt action against our Service Calls and provided excellent services.
Assistant Manager Administration
Barrett Hodgson Pakistan (Pvt) Ltd
We have been customer of soft tech for Access control and P.A.B.X and I must say both the products were the best in quality. It’s a matter of immense pleasure to work with soft tech microsystems, The quality of product has always come to our satisfaction level. The most important of all is prompt complain management in all our branches wheather it is karachi or it is gilgit soft tech has successfully resolved the issue. We have been customer of soft tech for Access control and P.A.B.X and I must say both the products were the best in quality . we wish soft tech the best for future.
Project Manager
Sindh Bank Ltd.
We are fully satisfied with Softech Services and Management.
Shahab
House of Habib
The VLS System is working perfectly till now, from desktop & web. Calls are logged and monitored and found satisfactory.
VP/ Manager IT (Treasury Department, Karachi)
ZTBL
We are totally satisfied with Asra Voice recording product provided by Softech Company. Services and Support is satisfactory. We wish a big success to our vendor M/s Softech Microsystems for their ambitions. And Credit goes to Mr. Fareed Khatri who has been supporting for me in all issues.
Manager Telecommunication (Technical Services)
Phoenix Group of Companies
Initially we experienced a lot of issues, however, once post redeployment of Adv2000 in late April and resolution of all pending issues we are satisfied. Till April the TAT in response time as well as quality/reliability of communication done with the support team was unsatisfactory. Post April, this has improved. Based on my experience till date, the team at Softech has to sustain reliable technical and customer support.
Manager Office
The Abraaj Group
We feel good in writing feedback about Softech Microsystems that it is always pleasure to work with SM team due to its proper support and assistance to queries raised by ASML team. Softech Microsystems team always provided their extended support without compromising on the quality of work due to the professionalism and commitment of the team.
We are more than happy to be contacted about Softech Microsystems performance and delivery of work scope.
DGM Information Technology
Aisha Steel Mills Ltd.
We are using Infinity (Voice Logging System) and found a great product except some accumulation which I hope will cover soon.
We are using their services continuously from 10 Years which is shows their services credibility.
It is a nice experience to deal with Softech Microsystems.
Head – I.T. Division
AKD Securities Limited
Advantage 2000 UCS is a reliable brand. I would definitely appreciate post-sale services and prompt response from Softech Microsystems team. Softech Microsystems – ‘commitment to their customers sets them apart’.
Manager Administration
Sanofi-aventis Pakistan limited
I have used your product and was totally satisfied with the performance of your software. I will definitely recommend your product within my circle of influence and congratulate you on your product development.
Head Treasury Division
SME Bank Limited